James Khan

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional

Tokyo, JapanAssociateJST (UTC+9)Part time · PermanentWork permit held

Open to working in Tokyo

Business Analyst with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

USD 73,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: In 60 days
Notice period: 30 days
Works: Onsite
Open to: Part time, Permanent
Location: Tokyo, Japan · JST (UTC+9)
Work authorisation: Work permit held

Profile updated 2 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout

An Indian steel and alloys group

Rollout of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2026 – Jul 2026 · 3 mo · Tokyo · Manufacturing

Business AnalystMigration

A Gulf-based retail bank · via Sarvat ERP Solutions

Migration of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Feb 2025 – Dec 2025 · 11 mo · Tokyo · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Excel

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

HealthcareReal Estate

LANGUAGES

EnglishProfessionalJapaneseNative

Education

Diploma · Human Resources

University of Calcutta · 2016 · Correspondence

AvailabilityIn 60 days

Notice period30 days

RateUSD 73,000 / yr