James Hegde

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Functional

Frankfurt, GermanyLeadCET (UTC+1)AdvisoryWork permit held

Open to working in Remote · Frankfurt · will relocate

Solution Architect with 14 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across professional services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.

years in Oracle

—

years in total

projects

EUR 1,35,000 / yr

annual

Seniority: Lead · Solution Architect
Availability: Not looking
Notice period: Immediate
Works: Onsite
Open to: Advisory
Location: Frankfurt, Germany · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed

A defence electronics PSU

Upgrade of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2023 – Dec 2026 · 48 mo · Frankfurt · Aerospace & Defence

Solution ArchitectMigration

A listed IT services company · via Brightmoor Advisory

Migration of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Feb 2019 – Jul 2022 · 42 mo · Frankfurt · IT & Technology

Solution ArchitectAdvisory

A state power-distribution utility

Advisory of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2015 – Sep 2018 · 43 mo · Frankfurt · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScript

MODULES

NetSuite CRMLedSuiteCommerceLed

PILLARS

INDUSTRIES

Hospitality & TravelProfessional Services

LANGUAGES

GermanProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Diploma · Commerce

IIM Ahmedabad · 2008 · Full-time

AvailabilityNot looking

Notice periodImmediate

RateEUR 1,35,000 / yr