James Garcia

Pre-sales / Solution Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Pre-sales / Solution Consultant · Functional

Abu Dhabi, United Arab EmiratesLeadGST (UTC+4)Advisory · Contract to hireWork permit held

Open to working in Abu Dhabi · Pune

Pre-sales / Solution Consultant with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

AED 3,98,000 / yr

annual

Seniority: Lead · Pre-sales / Solution Consultant
Availability: In 30 days
Notice period: 15 days
Works: Hybrid
Open to: Advisory, Contract to hire
Location: Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Pre-sales / Solution ConsultantRolloutLed

A Big-Four advisory practice

Rollout of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2023 – Sep 2026 · 44 mo · Abu Dhabi · Professional Services

Pre-sales / Solution ConsultantRollout

A hotel and resorts group

Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2019 – Dec 2022 · 47 mo · Abu Dhabi · Hospitality & Travel

Pre-sales / Solution ConsultantRollout

A global auto-components manufacturer

Rollout of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2015 – Aug 2018 · 43 mo · Abu Dhabi · Manufacturing

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODI

MODULES

EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Media & EntertainmentPharma & Life Sciences

LANGUAGES

EnglishNativeMalayalamNativeArabicProfessionalspeak/read

Education

Diploma · Business Administration

Bangalore University · 2007 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateAED 3,98,000 / yr