Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
JD

James D'Souza

Technical Consultant / Developer | Oracle EBS CX | Field Service · Analytics & Reporting (OAC) · TeleSales · Technical Consultant / Developer · Technical
Milan, ItalyConsultantCET (UTC+1)AdvisoryWork permit held
Open to working in Milan · Remote · will relocate
Technical Consultant / Developer with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, Analytics & Reporting (OAC), TeleSales. Delivered implementations and rollouts across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Builds integrations, reports and conversions with Workflow Builder, Oracle Forms & Reports, ODI. Notice period: 60 days.
5
years in Oracle
—
years in total
2
projects
EUR 90,000 / yr
annual
Seniority
Consultant · Technical Consultant / Developer
Availability
Not looking
Notice period
60 days
Works
Hybrid
Open to
Advisory
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Technical Consultant / DeveloperUpgrade
A broadcast and streaming network
Upgrade of Oracle EBS CX for a broadcast and streaming network, covering Field Service, Analytics & Reporting (OAC), TeleSales. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Analytics & Reporting (OAC)EBS Field ServiceEBS TeleSales
Apr 2025 – Sep 2026 · 18 mo · Milan · Media & Entertainment
Technical Consultant / DeveloperRollout
A broadcast and streaming network
Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, Analytics & Reporting (OAC), TeleSales. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Analytics & Reporting (OAC)EBS Field ServiceEBS TeleSales
Feb 2023 – Jul 2024 · 18 mo · Milan · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
E-Business SuiteOIC / OAC / APEX
TECHNICAL STACK
Workflow BuilderOracle Forms & ReportsODI
MODULES
Analytics & Reporting (OAC)ImplementedEBS TeleServiceImplementedEBS Field ServiceConfiguredEBS TeleSalesConfiguredEBS Service ContractsConfigured
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
ItalianProfessionalEnglishNative

Education

Bachelors · Computer Applications
Bangalore University · 2016 · Part-time
AvailabilityNot looking
Notice period60 days
RateEUR 90,000 / yr