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JC

James Chopra

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional
Bhubaneswar, IndiaSeniorIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Bhubaneswar
Functional Consultant with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across non-profit clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
10
years in Oracle
—
years in total
3
projects
₹14 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
Serving notice
Works
Hybrid
Open to
Contract to hire, Part time, Permanent
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisoryLed
A listed IT services company
Advisory of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Jun 2024 – Aug 2026 · 27 mo · Bhubaneswar · IT & Technology
Functional ConsultantRollout
An agri-commodities exporter
Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2021 – Nov 2023 · 34 mo · Bhubaneswar · Agriculture & Food
Functional ConsultantUpgrade
A national FMCG company
Upgrade of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2018 – Jul 2020 · 28 mo · Bhubaneswar · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
ADFdiSQL / PL-SQL
MODULES
EBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Non-profitTelecom
LANGUAGES
HindiBasicOdiaNativeEnglishNativespeak/read

Education

Diploma · Supply Chain Management
Anna University · 2012 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
Rate₹14 LPA