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James Agarwal

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Functional Consultant · Functional
Abu Dhabi, United Arab EmiratesConsultantGST (UTC+4)Advisory · ContractWork permit held
Open to working in Abu Dhabi
Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered implementations and rollouts across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
5
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory, Contract
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRollout
A defence electronics PSU
Rollout of Oracle Fusion CX for a defence electronics PSU, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2025 – Sep 2026 · 17 mo · Abu Dhabi · Aerospace & Defence
Functional ConsultantMigration
A listed IT services company · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Feb 2023 – Dec 2024 · 23 mo · Abu Dhabi · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Marketing (Eloqua)ConfiguredSubscription ManagementImplementedPartner Relationship ManagementConfiguredLoyaltyImplementedB2B CommerceImplementedKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Non-profitTelecom
LANGUAGES
EnglishProfessionalMalayalamNativeArabicBasicspeak/read

Education

Diploma · Business Administration
Amity University · 2013 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateOn request