Isha Shetty

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Support Analyst (AMS) · Techno-functional

London, United KingdomAssociateGMT/BSTAdvisory · ContractPermanent resident

Open to working in Hyderabad · London

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered support and enhancement work across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

GBP 42,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory, Contract
Location: London, United Kingdom · GMT/BST
Work authorisation: Permanent resident

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A defence electronics PSU · via Aurenza Global Services

Migration of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorIncentive CompensationB2C Service

Feb 2026 – Sep 2026 · 8 mo · London · Aerospace & Defence

Support Analyst (AMS)Rollout

A Gulf-based retail bank

Rollout of Oracle Fusion CX for a Gulf-based retail bank, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorIncentive CompensationB2C Service

May 2025 – Jun 2025 · 2 mo · London · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UX

MODULES

Customer Data ManagementSupportedIntelligent AdvisorConfiguredIncentive CompensationConfiguredB2C ServiceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

HindiNativeEnglishNative

Education

PG · Business Administration

Nirma University · 2024 · Full-time

AvailabilityNot looking

Notice period90 days

RateGBP 42,000 / yr