Isha Sharma

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Jaipur, IndiaSeniorIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Jaipur · will relocate

Techno-Functional Lead with 11 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Techno-Functional Lead
Availability: In 60 days
Notice period: 60 days
Works: From home
Open to: Part time
Location: Jaipur, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A two-wheeler manufacturer · via Northwyn Analytics

Implementation of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2024 – Oct 2026 · 34 mo · Jaipur · Automotive

Techno-Functional LeadMigration

A two-wheeler manufacturer · via Northwyn Analytics

Migration of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Aug 2023 · 28 mo · Jaipur · Automotive

Techno-Functional LeadSupport / AMS

A two-wheeler manufacturer · via Northwyn Analytics

Support / AMS of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2018 – Jun 2020 · 28 mo · Jaipur · Automotive

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMImplementedSuiteCommerceLed

PILLARS

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiConversationalEnglishProfessional

ALSO WORKED ON

Epicor

Education

PG · Commerce

Anna University · 2013 · Full-time

AvailabilityIn 60 days

Notice period60 days

RateOn request