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Isha Shah

Solution Architect | Oracle EBS CX | Field Service · Service Contracts · Solution Architect · Techno-functional
Hyderabad, IndiaLeadIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Hyderabad
Solution Architect with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
17
years in Oracle
—
years in total
3
projects
₹53 LPA
annual
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A commercial real-estate developer · via Ledgerkraft Consulting
Support / AMS of Oracle EBS CX for a commercial real-estate developer, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Jun 2022 – Nov 2026 · 54 mo · Hyderabad · Real Estate
Solution ArchitectRollout
A multi-specialty hospital chain
Rollout of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
May 2017 – Jul 2021 · 51 mo · Hyderabad · Healthcare
Solution ArchitectImplementation
A state power-distribution utility · via Kestrelline Digital
Implementation of Oracle EBS CX for a state power-distribution utility, covering Field Service, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Apr 2012 – Oct 2016 · 55 mo · Hyderabad · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdiSQL / PL-SQL
MODULES
EBS Field ServiceLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
EnglishNativeTeluguNative

Education

Doctorate · Information Technology
IGNOU · 2012 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹53 LPA