Isha Saxena

Solution Architect | Oracle EBS CX | Field Service · Service Contracts · Solution Architect · Techno-functional

Toronto, CanadaLeadEST (UTC-5)Contract · Part time · PermanentPermanent resident

Open to working in Toronto

Solution Architect with 24 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

CAD 2,39,000 / yr

annual

Seniority: Lead · Solution Architect
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed

A Big-Four advisory practice · via Ledgerkraft Consulting

Support / AMS of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

Jun 2019 – Nov 2026 · 90 mo · Toronto · Professional Services

Solution ArchitectRollout

A 400-store retail chain

Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

May 2011 – Nov 2018 · 91 mo · Toronto · Retail & CPG

Solution ArchitectImplementation

A Gulf-based retail bank · via Kestrelline Digital

Implementation of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

Apr 2003 – Nov 2010 · 92 mo · Toronto · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

SQL / PL-SQLSOA SuiteWorkflow Builder

MODULES

EBS Field ServiceLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

EnglishNativePunjabiNative

Education

PG · Information Technology

Savitribai Phule Pune University · 2001 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateCAD 2,39,000 / yr