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Isha Patel

Techno-Functional Lead | Oracle EBS CX | Field Service · Service Contracts · Techno-Functional Lead · Techno-functional
London, United KingdomSeniorGMT/BSTContract to hire · PermanentPermanent resident
Open to working in Bengaluru · London
Techno-Functional Lead with 8 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
8
years in Oracle
—
years in total
3
projects
GBP 1,00,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Contract to hire, Permanent
Location
London, United Kingdom · GMT/BST
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A hotel and resorts group · via Aurenza Global Services
Migration of Oracle EBS CX for a hotel and resorts group, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Feb 2025 – Dec 2026 · 23 mo · London · Hospitality & Travel
Techno-Functional LeadRollout
A private university group
Rollout of Oracle EBS CX for a private university group, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
May 2023 – Aug 2024 · 16 mo · London · Higher Education
Techno-Functional LeadMigration
A 400-store retail chain · via Aurenza Global Services
Migration of Oracle EBS CX for a 400-store retail chain, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Feb 2021 – Nov 2022 · 22 mo · London · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & ReportsODI
MODULES
EBS Field ServiceImplementedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
HindiConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Computer Applications
Gujarat University · 2023 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateGBP 1,00,000 / yr