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Isha Parikh

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · Partner Relationship Management · B2C Service · Support Analyst (AMS) · Techno-functional
Moscow, RussiaAssociateMSK (UTC+3)Contract · Part timeCitizen
Open to working in Moscow
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, Partner Relationship Management, B2C Service. Delivered support and enhancement work across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
2
years in Oracle
—
years in total
2
projects
USD 90,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 2 weeks
Notice period
Immediate
Works
Onsite
Open to
Contract, Part time
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration
An Indian steel and alloys group · via Tessaline Systems
Migration of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
May 2026 – Aug 2026 · 4 mo · Moscow · Manufacturing
Support Analyst (AMS)Migration
A government transport undertaking · via Valecrest Technologies
Migration of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service
May 2025 – Sep 2025 · 5 mo · Moscow · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOICVisual Builder Studio
MODULES
Customer Data ManagementConfiguredPartner Relationship ManagementSupportedLoyaltySupportedIncentive CompensationConfiguredKnowledge ManagementSupportedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringNon-profit
LANGUAGES
EnglishProfessionalRussianNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
Savitribai Phule Pune University · 2022 · Correspondence
AvailabilityIn 2 weeks
Notice periodImmediate
RateUSD 90,000 / yr