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Isha Pandey

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional
Moscow, RussiaConsultantMSK (UTC+3)Advisory · ContractCitizen
Open to working in Moscow
Techno-Functional Lead with 6 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered implementations and rollouts across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
6
years in Oracle
—
years in total
3
projects
USD 1,09,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A two-wheeler manufacturer · via Brightmoor Advisory
Migration of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2025 – Aug 2026 · 19 mo · Moscow · Automotive
Techno-Functional LeadRollout
A two-wheeler manufacturer
Rollout of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
May 2023 – Sep 2024 · 17 mo · Moscow · Automotive
Techno-Functional LeadMigration
A two-wheeler manufacturer · via Ledgerkraft Consulting
Migration of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2021 – Oct 2022 · 21 mo · Moscow · Automotive

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Oracle Forms & ReportsODIBI Publisher
MODULES
EBS Field ServiceImplementedEBS TeleSalesConfiguredEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
LogisticsMedia & Entertainment
LANGUAGES
EnglishNativeRussianNative

Credentials

1Z0-1054Document verified

Education

PG · Computer Applications
University of London · 2019 · Full-time
AvailabilityNot looking
Notice period90 days
RateUSD 1,09,000 / yr