Isha Mukherjee

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Moscow, RussiaConsultantMSK (UTC+3)Advisory · ContractCitizen

Open to working in Moscow

Support Analyst (AMS) with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across real estate clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Support Analyst (AMS)
Availability: Not looking
Notice period: 30 days
Works: From home
Open to: Advisory, Contract
Location: Moscow, Russia · MSK (UTC+3)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A commercial real-estate developer · via Northwyn Analytics

Migration of Oracle NetSuite CX for a commercial real-estate developer, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Nov 2026 · 19 mo · Moscow · Real Estate

Support Analyst (AMS)Migration

A multi-specialty hospital chain · via Quillfield Partners

Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2023 – Nov 2024 · 19 mo · Moscow · Healthcare

Support Analyst (AMS)Migration

A state power-distribution utility · via Valecrest Technologies

Migration of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Nov 2022 · 19 mo · Moscow · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

SuiteScriptPower BI

MODULES

NetSuite CRMConfiguredSuiteCommerceImplemented

PILLARS

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishProfessionalRussianNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Information Technology

Bangalore University · 2023 · Full-time

AvailabilityNot looking

Notice period30 days

RateOn request