Isha Goyal

Support Analyst (AMS) | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Support Analyst (AMS) · Techno-functional

London, United KingdomAssociateGMT/BSTAdvisory · Contract to hirePermanent resident

Open to working in London

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered support and enhancement work across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

GBP 45,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: London, United Kingdom · GMT/BST
Work authorisation: Permanent resident

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A top-10 Indian pharma company · via Sarvat ERP Solutions

Migration of Oracle Fusion CX for a top-10 Indian pharma company, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementPartner Relationship ManagementLoyalty

Feb 2026 – Oct 2026 · 9 mo · London · Pharma & Life Sciences

Support Analyst (AMS)Rollout

An agri-commodities exporter

Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementPartner Relationship ManagementLoyalty

May 2025 – Sep 2025 · 5 mo · London · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcel

MODULES

Customer Data ManagementSupportedPartner Relationship ManagementSupportedLoyaltyConfiguredKnowledge ManagementConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

HindiNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Commerce

NIT Trichy · 2023 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateGBP 45,000 / yr