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Isha Gandhi

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional
Johannesburg, South AfricaConsultantSAST (UTC+2)Advisory · Contract to hireCitizen
Open to working in Johannesburg
Techno-Functional Lead with 4 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered implementations and rollouts across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
4
years in Oracle
—
years in total
2
projects
USD 1,09,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A hotel and resorts group · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a hotel and resorts group, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2025 – Oct 2026 · 21 mo · Johannesburg · Hospitality & Travel
Techno-Functional LeadRollout
A private university group
Rollout of Oracle Fusion CX for a private university group, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2023 – Jun 2024 · 14 mo · Johannesburg · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBIREST APIs
MODULES
Customer Data ManagementConfiguredPartner Relationship ManagementConfiguredLoyaltyImplementedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
HindiConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce
University of London · 2025 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateUSD 1,09,000 / yr