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Isha Chen

Support Analyst (AMS) | Oracle Fusion SCM | Global Trade Management · Channel Revenue Management · Fleet Management · Support Analyst (AMS) · Techno-functional
Kuala Lumpur, MalaysiaAssociateMYT (UTC+8)PermanentWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion SCM experience, specialising in Global Trade Management, Channel Revenue Management, Fleet Management. Delivered support and enhancement work across aerospace & defence clients — order-to-cash and procure-to-pay design and warehouse and shipping integrations. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Permanent
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A top-10 Indian pharma company · via Quillfield Partners
Implementation of Oracle Fusion SCM for a top-10 Indian pharma company, covering Global Trade Management, Channel Revenue Management, Fleet Management. Key work: order-to-cash and procure-to-pay design; sourcing and supplier onboarding flows. Worked with business users through SIT, UAT and go-live.
Channel Revenue ManagementFleet ManagementGlobal Trade Management
Jan 2026 – Jun 2026 · 6 mo · Kuala Lumpur · Pharma & Life Sciences
Support Analyst (AMS)Migration
An agri-commodities exporter · via Northwyn Analytics
Migration of Oracle Fusion SCM for an agri-commodities exporter, covering Global Trade Management, Channel Revenue Management, Fleet Management. Key work: conversion of items, on-hand and open orders; order-to-cash and procure-to-pay design. Worked with business users through SIT, UAT and go-live.
Channel Revenue ManagementFleet ManagementGlobal Trade Management
May 2025 – Sep 2025 · 5 mo · Kuala Lumpur · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
BI PublisherExcel
MODULES
InventorySupportedChannel Revenue ManagementConfiguredFleet ManagementSupportedGlobal Trade ManagementSupportedService LogisticsConfigured
PILLARS
SCM
RELEASES
26.D26.C26.B
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
TamilConversationalEnglishProfessional

Education

PG · Computer Applications
Savitribai Phule Pune University · 2023 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateOn request