Isha Chaudhary

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Toronto, CanadaAssociateEST (UTC-5)Advisory · Contract · Contract to hirePermanent resident

Open to working in Toronto

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: Serving notice
Works: From home
Open to: Advisory, Contract, Contract to hire
Location: Toronto, Canada · EST (UTC-5)
Work authorisation: Permanent resident

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A private university group · via Northwyn Analytics

Support / AMS of Oracle NetSuite CX for a private university group, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2026 – Sep 2026 · 7 mo · Toronto · Higher Education

Support Analyst (AMS)Migration

A broadcast and streaming network · via Orvane Consulting

Migration of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Dec 2025 · 8 mo · Toronto · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

REST APIsExcel

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

EnglishProfessionalPunjabiNative

Education

Doctorate · Business Administration

University of Pune · 2025 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateOn request