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Imran Mathew

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Functional Consultant · Functional
London, United KingdomConsultantGMT/BSTAdvisory · ContractPermanent resident
Open to working in London
Functional Consultant with 4 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across hospitality & travel clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
GBP 490 / day
day rate
Seniority
Consultant · Functional Consultant
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory, Contract
Location
London, United Kingdom · GMT/BST
Work authorisation
Permanent resident
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigration
A defence electronics PSU · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2025 – Dec 2026 · 23 mo · London · Aerospace & Defence
Functional ConsultantAdvisory
A top-10 Indian pharma company
Advisory of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2023 – Aug 2024 · 18 mo · London · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Customer Data ManagementConfiguredIntelligent AdvisorImplementedLive ExperienceConfiguredLoyaltyImplementedIncentive CompensationImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Hospitality & TravelLogisticsRetail & CPG
LANGUAGES
HindiConversationalEnglishNative

Education

Bachelors · Commerce
Heriot-Watt University Dubai · 2017 · Full-time
AvailabilityNot looking
Notice period30 days
RateGBP 490 / day