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Hemant Yadav

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
Manchester, United KingdomSeniorGMT/BSTAdvisory · Contract · Part timeWork permit held
Open to working in Manchester
Functional Consultant with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
9
years in Oracle
—
years in total
3
projects
GBP 92,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
Not looking
Notice period
60 days
Works
Hybrid
Open to
Advisory, Contract, Part time
Location
Manchester, United Kingdom · GMT/BST
Work authorisation
Work permit held
Profile updated 2 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisoryLed
A national FMCG company
Advisory of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2024 – Dec 2026 · 31 mo · Manchester · Retail & CPG
Functional ConsultantRollout
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Jun 2023 · 29 mo · Manchester · Energy & Utilities
Functional ConsultantUpgrade
A third-party logistics provider
Upgrade of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2018 – Jul 2020 · 28 mo · Manchester · Logistics

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
EnglishNativePunjabiNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
IIM Bangalore · 2016 · Full-time
AvailabilityNot looking
Notice period60 days
RateGBP 92,000 / yr