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Hemant Shetty

Pre-sales / Solution Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Pre-sales / Solution Consultant · Functional
Abu Dhabi, United Arab EmiratesLeadGST (UTC+4)Advisory · ContractWork permit held
Open to working in Hyderabad · Abu Dhabi
Pre-sales / Solution Consultant with 22 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
22
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Pre-sales / Solution Consultant
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Pre-sales / Solution ConsultantRolloutLed
An agri-commodities exporter
Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2020 – Sep 2026 · 77 mo · Abu Dhabi · Agriculture & Food
Pre-sales / Solution ConsultantMigration
A defence electronics PSU · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Feb 2013 – Dec 2019 · 83 mo · Abu Dhabi · Aerospace & Defence
Pre-sales / Solution ConsultantRollout
A broadcast and streaming network
Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2006 – Aug 2012 · 76 mo · Abu Dhabi · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedIntelligent AdvisorLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
EnglishProfessionalMalayalamNativeArabicProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Bachelors · Business Administration
Heriot-Watt University Dubai · 2002 · Full-time
AvailabilityNot looking
Notice period60 days
RateOn request