Hemant Mishra

Delivery Manager | Oracle Fusion CX | Sales · Service · Delivery Manager · Functional

Noida, IndiaLeadIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen

Open to working in Bengaluru · Noida

Delivery Manager with 14 years of hands-on Oracle Fusion CX experience, specialising in Sales, Service. Delivered multiple full-cycle implementations across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Delivery Manager
Availability: Available now
Notice period: 15 days
Works: From home
Open to: Advisory, Contract to hire, Permanent
Location: Noida, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerAdvisoryLed

A listed IT services company

Advisory of Oracle Fusion CX for a listed IT services company, covering Sales, Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesService

Mar 2023 – Oct 2026 · 44 mo · Noida · IT & Technology

Delivery ManagerMigration

A pan-India telecom operator · via Aurenza Global Services

Migration of Oracle Fusion CX for a pan-India telecom operator, covering Sales, Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

SalesService

Feb 2019 – Dec 2022 · 47 mo · Noida · Telecom

Delivery ManagerUpgrade

An Indian steel and alloys group

Upgrade of Oracle Fusion CX for an Indian steel and alloys group, covering Sales, Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

SalesService

Jan 2015 – Jul 2018 · 43 mo · Noida · Manufacturing

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OIC

MODULES

SalesLedServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Construction & EngineeringEnergy & Utilities

LANGUAGES

HindiBasicEnglishProfessional

Education

Bachelors · Accounting

Symbiosis International University · 2011 · Full-time

AvailabilityAvailable now

Notice period15 days

RateOn request