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HM

Hemant Mathew

Programme Director | Oracle NetSuite CX | CRM · SuiteCommerce · Programme Director · Functional
Hyderabad, IndiaLeadIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Hyderabad
Programme Director with 14 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across agriculture & food clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
14
years in Oracle
—
years in total
3
projects
₹36 LPA
annual
Seniority
Lead · Programme Director
Availability
Not looking
Notice period
60 days
Works
Onsite
Open to
Advisory, Contract
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorRolloutLed
A listed IT services company
Rollout of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Nov 2026 · 43 mo · Hyderabad · IT & Technology
Programme DirectorMigration
A pan-India telecom operator · via Brightmoor Advisory
Migration of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2019 – Dec 2022 · 47 mo · Hyderabad · Telecom
Programme DirectorRollout
An Indian steel and alloys group
Rollout of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2015 – Jun 2018 · 38 mo · Hyderabad · Manufacturing

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BI
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
HindiBasicEnglishProfessionalTeluguProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Bachelors · Finance
Mumbai University (Distance) · 2011 · Full-time
AvailabilityNot looking
Notice period60 days
Rate₹36 LPA