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HG

Hemant Gupta

Functional Consultant | Oracle Fusion CX | Sales · Live Experience · Service · Functional Consultant · Functional
Sydney, AustraliaSeniorAEST (UTC+10)Part timePermanent resident
Open to working in Sydney · Remote · will relocate
Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Service. Delivered multiple full-cycle implementations across non-profit clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
10
years in Oracle
—
years in total
3
projects
AUD 1,90,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
60 days
Works
Hybrid
Open to
Part time
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
A broadcast and streaming network
Upgrade of Oracle Fusion CX for a broadcast and streaming network, covering Sales, Live Experience, Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
Apr 2024 – Aug 2026 · 29 mo · Sydney · Media & Entertainment
Functional ConsultantRollout
A top-10 Indian pharma company
Rollout of Oracle Fusion CX for a top-10 Indian pharma company, covering Sales, Live Experience, Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
Feb 2021 – Jul 2023 · 30 mo · Sydney · Pharma & Life Sciences
Functional ConsultantAdvisory
A hotel and resorts group
Advisory of Oracle Fusion CX for a hotel and resorts group, covering Sales, Live Experience, Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
Jun 2018 – Jun 2020 · 25 mo · Sydney · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
SalesImplementedServiceImplementedLive ExperienceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Non-profitTelecom
LANGUAGES
HindiBasicEnglishNative

Education

Diploma · Supply Chain Management
IIT Bombay · 2012 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateAUD 1,90,000 / yr