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Hemant Desai

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Functional Consultant · Functional
Frankfurt, GermanyConsultantCET (UTC+1)PermanentWork permit held
Open to working in Remote · Frankfurt · will relocate
Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
5
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Consultant · Functional Consultant
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Frankfurt, Germany · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgrade
A 400-store retail chain
Upgrade of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2025 – Jul 2026 · 19 mo · Frankfurt · Retail & CPG
Functional ConsultantMigration
A global auto-components manufacturer · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2023 – Jun 2024 · 17 mo · Frankfurt · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementConfiguredIntelligent AdvisorImplementedLoyaltyConfiguredIncentive CompensationConfiguredKnowledge ManagementImplementedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
GermanProfessionalEnglishProfessional

Education

Diploma · Human Resources
SRM Institute of Science and Technology · 2016 · Full-time
AvailabilityAvailable now
Notice period15 days
RateOn request