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Hemant Chaudhary

Pre-sales / Solution Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Pre-sales / Solution Consultant · Functional
Noida, IndiaLeadIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen
Open to working in Noida
Pre-sales / Solution Consultant with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across non-profit clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
₹44 LPA
annual
Seniority
Lead · Pre-sales / Solution Consultant
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Pre-sales / Solution ConsultantAdvisoryLed
A 400-store retail chain
Advisory of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2023 – Sep 2026 · 40 mo · Noida · Retail & CPG
Pre-sales / Solution ConsultantRollout
A global auto-components manufacturer
Rollout of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Dec 2022 · 47 mo · Noida · Manufacturing
Pre-sales / Solution ConsultantUpgrade
An international development NGO
Upgrade of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2015 – Aug 2018 · 41 mo · Noida · Non-profit

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
SQL / PL-SQLSOA Suite
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Non-profitTelecom
LANGUAGES
HindiBasicEnglishNative

Credentials

1Z0-1054Pending review

Education

Diploma · Business Administration
IGNOU · 2005 · Full-time
AvailabilityAvailable now
Notice period15 days
Rate₹44 LPA