Hemant Bose

Business Analyst | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Business Analyst · Functional

Singapore, SingaporeAssociateSGT (UTC+8)Advisory · Contract · Part timeWork permit held

Open to working in Singapore

Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered support and enhancement work across higher education clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Business Analyst
Availability: Not looking
Notice period: 60 days
Works: From home
Open to: Advisory, Contract, Part time
Location: Singapore, Singapore · SGT (UTC+8)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory

A listed IT services company

Advisory of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Mar 2026 – Aug 2026 · 6 mo · Singapore · IT & Technology

Business AnalystMigration

A pan-India telecom operator · via Ledgerkraft Consulting

Migration of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Feb 2025 – Oct 2025 · 9 mo · Singapore · Telecom

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OIC

MODULES

Customer Data ManagementSupportedIntelligent AdvisorConfiguredLive ExperienceSupportedLoyaltyConfiguredIncentive CompensationConfiguredB2C ServiceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Aerospace & DefenceHigher Education

LANGUAGES

TamilBasicMandarinNativeEnglishProfessionalspeak/read

Education

Bachelors · Supply Chain Management

ICAI (Chartered Accountancy) · 2019 · Full-time

AvailabilityNot looking

Notice period60 days

RateOn request