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Hemant Al-Hashimi

Functional Consultant | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Functional Consultant · Functional
Mumbai, IndiaConsultantIST (UTC+5:30)ContractCitizen
Open to working in Remote · Mumbai · will relocate
Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered implementations and rollouts across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
5
years in Oracle
—
years in total
2
projects
₹13 LPA
annual
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgrade
An agri-commodities exporter
Upgrade of Oracle Fusion CX for an agri-commodities exporter, covering B2C Service, Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Apr 2025 – Sep 2026 · 18 mo · Mumbai · Agriculture & Food
Functional ConsultantRollout
A defence electronics PSU
Rollout of Oracle Fusion CX for a defence electronics PSU, covering B2C Service, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Feb 2023 – Sep 2024 · 20 mo · Mumbai · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Customer Data ManagementImplementedLoyaltyConfiguredKnowledge ManagementConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiProfessionalMarathiNativeEnglishNativespeak/read

Education

Bachelors · Business Administration
Gujarat University · 2020 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹13 LPA