Functional ConsultantImplementation
A pan-India telecom operator · via Orvane Consulting
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty