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GS

Grace Saxena

Technical Consultant / Developer | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Technical Consultant / Developer · Technical
Milan, ItalyConsultantCET (UTC+1)Permanent · ContractWork permit held
Open to working in Milan · Hyderabad · Remote · will relocate
Technical Consultant / Developer with 5 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered implementations and rollouts across energy & utilities clients — integrations with ERP and marketing tools and lead-to-order process design. Builds integrations, reports and conversions with REST APIs, Groovy, Redwood UX. Notice period: 60 days.
5
years in Oracle
—
years in total
2
projects
EUR 70,000 / yr
annual
Seniority
Consultant · Technical Consultant / Developer
Availability
Not looking
Notice period
60 days
Works
Not working
Open to
Permanent, Contract
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Technical Consultant / DeveloperUpgrade
A pan-India telecom operator
Upgrade of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Apr 2025 – Aug 2026 · 17 mo · Milan · Telecom
Technical Consultant / DeveloperAdvisory
An EPC infrastructure company
Advisory of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jun 2023 – Nov 2024 · 18 mo · Milan · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOICVisual Builder Studio
MODULES
Customer Data ManagementConfiguredIntelligent AdvisorImplementedIncentive CompensationImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Construction & EngineeringEnergy & UtilitiesNon-profit
LANGUAGES
ItalianProfessionalEnglishNative

Credentials

1Z0-1054Pending review

Education

Masters · Computer Science
Jawaharlal Nehru Technological University · 2021 · Full-time
AvailabilityNot looking
Notice period60 days
RateEUR 70,000 / yr