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Gayatri Gandhi

Functional Consultant | Oracle Fusion CX | Loyalty · Knowledge Management · Functional Consultant · Functional
Riyadh, Saudi ArabiaConsultantAST (UTC+3)Advisory · Contract · Contract to hireWork permit held
Open to working in Riyadh
Functional Consultant with 6 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered implementations and rollouts across logistics clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
6
years in Oracle
—
years in total
3
projects
USD 1,31,000 / yr
annual
Seniority
Consultant · Functional Consultant
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantSupport / AMS
A top-10 Indian pharma company · via Brightmoor Advisory
Support / AMS of Oracle Fusion CX for a top-10 Indian pharma company, covering Loyalty, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Jun 2025 – Dec 2026 · 19 mo · Riyadh · Pharma & Life Sciences
Functional ConsultantAdvisory
A pan-India telecom operator
Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Mar 2023 – Dec 2024 · 22 mo · Riyadh · Telecom
Functional ConsultantSupport / AMS
A third-party logistics provider · via Sarvat ERP Solutions
Support / AMS of Oracle Fusion CX for a third-party logistics provider, covering Loyalty, Knowledge Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Jun 2021 – Dec 2022 · 19 mo · Riyadh · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
LoyaltyImplementedKnowledge ManagementConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A25.D
INDUSTRIES
LogisticsMedia & EntertainmentPharma & Life Sciences
LANGUAGES
EnglishNativeArabicNative

Education

PPG · Commerce
Gujarat University · 2017 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateUSD 1,31,000 / yr