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Gayatri Banerjee

Project Manager | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Project Manager · Functional
Johannesburg, South AfricaSeniorSAST (UTC+2)Part time · PermanentCitizen
Open to working in Johannesburg
Project Manager with 8 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
8
years in Oracle
—
years in total
3
projects
USD 720 / day
day rate
Seniority
Senior · Project Manager
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerMigrationLed
A multi-specialty hospital chain · via Kestrelline Digital
Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Feb 2025 – Oct 2026 · 21 mo · Johannesburg · Healthcare
Project ManagerAdvisory
A multi-specialty hospital chain
Advisory of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2023 – Jun 2024 · 16 mo · Johannesburg · Healthcare
Project ManagerImplementation
A multi-specialty hospital chain · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2021 – Sep 2022 · 18 mo · Johannesburg · Healthcare

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Subscription ManagementImplementedPartner Relationship ManagementLedLoyaltyImplementedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveManufacturingTelecom
LANGUAGES
HindiConversationalEnglishNative
ALSO WORKED ON
Salesforce

Credentials

1Z0-1054Pending review

Education

Bachelors · Accounting
IIM Bangalore · 2013 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateUSD 720 / day