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Fatima Pillai

Functional Consultant | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Functional Consultant · Functional
Bengaluru, IndiaConsultantIST (UTC+5:30)ContractCitizen
Open to working in Bengaluru · Remote · will relocate
Functional Consultant with 6 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered implementations and rollouts across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
₹9 LPA
annual
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
15 days
Works
From home
Open to
Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantImplementation
A Gulf-based retail bank · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a Gulf-based retail bank, covering Sales, Live Experience, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Apr 2025 – Sep 2026 · 18 mo · Bengaluru · Banking & Financial Services
Functional ConsultantAdvisory
A Big-Four advisory practice
Advisory of Oracle Fusion CX for a Big-Four advisory practice, covering Sales, Live Experience, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Mar 2023 – Aug 2024 · 18 mo · Bengaluru · Professional Services
Functional ConsultantMigration
A hotel and resorts group · via Kestrelline Digital
Migration of Oracle Fusion CX for a hotel and resorts group, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesIntelligent AdvisorLive Experience
Feb 2021 – Jul 2022 · 18 mo · Bengaluru · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
SalesImplementedServiceConfiguredIntelligent AdvisorImplementedLive ExperienceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
LogisticsMedia & EntertainmentPharma & Life Sciences
LANGUAGES
EnglishNativeKannadaNative

Education

PPG · Business Administration
Delhi University · 2021 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹9 LPA