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Fatima Iyer

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Knowledge Management · Functional Consultant · Functional
Chennai, IndiaSeniorIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Chennai
Functional Consultant with 9 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Knowledge Management. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
9
years in Oracle
—
years in total
3
projects
₹20 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigrationLed
A two-wheeler manufacturer · via Kestrelline Digital
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Feb 2024 – Jun 2026 · 29 mo · Chennai · Automotive
Functional ConsultantAdvisory
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Mar 2021 – Sep 2023 · 31 mo · Chennai · Manufacturing
Functional ConsultantImplementation
A listed IT services company · via Kestrelline Digital
Implementation of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementKnowledge Management
Apr 2018 – Dec 2020 · 33 mo · Chennai · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Subscription ManagementImplementedPartner Relationship ManagementLedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveManufacturingTelecom
LANGUAGES
TamilConversationalEnglishNative

Education

Bachelors · Commerce
Symbiosis International University · 2015 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹20 LPA