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Faisal Varghese

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional
São Paulo, BrazilLeadBRT (UTC-3)Advisory · Contract · Part timeNot eligible
Open to working in São Paulo
Techno-Functional Lead with 12 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across higher education clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.
12
years in Oracle
—
years in total
3
projects
USD 1,71,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract, Part time
Location
São Paulo, Brazil · BRT (UTC-3)
Work authorisation
Not eligible
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisoryLed
A pan-India telecom operator
Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2023 – Dec 2026 · 46 mo · São Paulo · Telecom
Techno-Functional LeadImplementation
A commercial real-estate developer · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2019 – Dec 2022 · 45 mo · São Paulo · Real Estate
Techno-Functional LeadRollout
A private university group
Rollout of Oracle Fusion CX for a private university group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2015 – Dec 2018 · 44 mo · São Paulo · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Marketing (Eloqua)LedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Higher Education
LANGUAGES
PortugueseBasicEnglishProfessional

Education

Bachelors · Computer Applications
Savitribai Phule Pune University · 2009 · Correspondence
AvailabilityNot looking
Notice period60 days
RateUSD 1,71,000 / yr