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Faisal Reddy

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Sydney, AustraliaConsultantAEST (UTC+10)PermanentPermanent resident
Open to working in Sydney · Remote · will relocate
Techno-Functional Lead with 5 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across non-profit clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
5
years in Oracle
—
years in total
2
projects
AUD 1,63,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgrade
A listed IT services company
Upgrade of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2025 – Jun 2026 · 18 mo · Sydney · IT & Technology
Techno-Functional LeadImplementation
A defence electronics PSU · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2023 – Aug 2024 · 17 mo · Sydney · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOIC
MODULES
Customer Data ManagementImplementedLoyaltyConfiguredIncentive CompensationConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Non-profit
LANGUAGES
HindiProfessionalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Masters · Computer Applications
University of Calcutta · 2019 · Full-time
AvailabilityAvailable now
Notice period15 days
RateAUD 1,63,000 / yr