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Faisal Patel

Support Analyst (AMS) | Oracle Fusion CX | Sales · Incentive Compensation · Live Experience · Support Analyst (AMS) · Techno-functional
Pune, IndiaAssociateIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Pune · will relocate
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, Live Experience. Delivered support and enhancement work across professional services clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
1
years in Oracle
—
years in total
1
projects
₹4 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Upgrade
A Tier-1 private-sector bank
Upgrade of Oracle Fusion CX for a Tier-1 private-sector bank, covering Sales, Incentive Compensation, Live Experience. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesLive ExperienceIncentive Compensation
Jan 2026 – Sep 2026 · 9 mo · Pune · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
SalesConfiguredServiceConfiguredIntelligent AdvisorSupportedLive ExperienceConfiguredIncentive CompensationSupported
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Professional Services
LANGUAGES
MarathiProfessionalEnglishProfessional

Credentials

1Z0-1054Not verified

Education

Masters · Business Administration
Jawaharlal Nehru Technological University · 2026 · Full-time
AvailabilityNot looking
Notice periodImmediate
Rate₹4 LPA