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Faisal Bansal

Techno-Functional Lead | Oracle Fusion CX | B2C Service · Customer Data Management · Techno-Functional Lead · Techno-functional
Noida, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen
Open to working in Bengaluru · Noida
Techno-Functional Lead with 5 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered implementations and rollouts across media & entertainment clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
5
years in Oracle
—
years in total
2
projects
₹14 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
Available now
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadAdvisory
An agri-commodities exporter
Advisory of Oracle Fusion CX for an agri-commodities exporter, covering B2C Service, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Mar 2025 – Jul 2026 · 17 mo · Noida · Agriculture & Food
Techno-Functional LeadImplementation
A state power-distribution utility · via Aurenza Global Services
Implementation of Oracle Fusion CX for a state power-distribution utility, covering B2C Service, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Apr 2023 – Oct 2024 · 19 mo · Noida · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIs
MODULES
Customer Data ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Media & Entertainment
LANGUAGES
HindiProfessionalEnglishProfessional

Education

Masters · Computer Applications
ICAI (Chartered Accountancy) · 2022 · Full-time
AvailabilityAvailable now
Notice period15 days
Rate₹14 LPA