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Divya Thomas

Functional Consultant | Oracle NetSuite CX | CRM · SuiteCommerce · Functional Consultant · Functional
Hyderabad, IndiaSeniorIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Hyderabad
Functional Consultant with 8 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
8
years in Oracle
—
years in total
3
projects
₹18 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 60 days
Notice period
30 days
Works
Onsite
Open to
Part time, Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
An international development NGO
Rollout of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2025 – Sep 2026 · 17 mo · Hyderabad · Non-profit
Functional ConsultantMigration
A multi-specialty hospital chain · via Sarvat ERP Solutions
Migration of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2023 – Jun 2024 · 17 mo · Hyderabad · Healthcare
Functional ConsultantRollout
A top-10 Indian pharma company
Rollout of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2021 – Oct 2022 · 18 mo · Hyderabad · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
HealthcareReal Estate
LANGUAGES
HindiProfessionalEnglishProfessionalTeluguBasicspeak/read

Education

Diploma · Business Administration
Christ University · 2010 · Correspondence
AvailabilityIn 60 days
Notice period30 days
Rate₹18 LPA