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Divya Sinha

Programme Director | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Programme Director · Functional
New Jersey, United StatesLeadEST (UTC-5)Advisory · ContractPermanent resident
Open to working in New Jersey
Programme Director with 12 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
12
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Programme Director
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory, Contract
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorRolloutLed
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2023 – Nov 2026 · 43 mo · New Jersey · Construction & Engineering
Programme DirectorMigration
An Indian steel and alloys group · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for an Indian steel and alloys group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Feb 2019 – Jun 2022 · 41 mo · New Jersey · Manufacturing
Programme DirectorRollout
A multi-specialty hospital chain
Rollout of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2015 – Aug 2018 · 40 mo · New Jersey · Healthcare

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Marketing (Eloqua)LedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Non-profitTelecom
LANGUAGES
GujaratiProfessionalEnglishProfessional

Education

Diploma · Finance
IIM Bangalore · 2006 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateOn request