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Divya Shah

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Functional
New Jersey, United StatesLeadEST (UTC-5)Advisory · Contract to hirePermanent resident
Open to working in Pune · New Jersey
Solution Architect with 14 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
USD 2,11,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A third-party logistics provider
Rollout of Oracle NetSuite CX for a third-party logistics provider, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Jul 2026 · 39 mo · New Jersey · Logistics
Solution ArchitectMigration
A 400-store retail chain · via Kestrelline Digital
Migration of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2019 – Aug 2022 · 43 mo · New Jersey · Retail & CPG
Solution ArchitectRollout
A Tier-1 private-sector bank
Rollout of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2015 – Sep 2018 · 41 mo · New Jersey · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
GujaratiBasicEnglishProfessional

Education

Bachelors · Human Resources
Heriot-Watt University Dubai · 2008 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateUSD 2,11,000 / yr