Fusora
JobsCompaniesTalentModulesSalary Insights
Join free
Back to the profiles list
DR

Divya Rao

Programme Director | Oracle NetSuite CX | CRM · SuiteCommerce · Programme Director · Functional
Sydney, AustraliaLeadAEST (UTC+10)PermanentPermanent resident
Open to working in Sydney · Remote · will relocate
Programme Director with 14 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across retail & cpg clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
AUD 2,28,000 / yr
annual
Seniority
Lead · Programme Director
Availability
Available now
Notice period
15 days
Works
Onsite
Open to
Permanent
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorUpgradeLed
An agri-commodities exporter
Upgrade of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2023 – Nov 2026 · 47 mo · Sydney · Agriculture & Food
Programme DirectorMigration
A Gulf-based retail bank · via Brightmoor Advisory
Migration of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2019 – Sep 2022 · 44 mo · Sydney · Banking & Financial Services
Programme DirectorAdvisory
A 400-store retail chain
Advisory of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2015 – Jul 2018 · 41 mo · Sydney · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
LogisticsRetail & CPG
LANGUAGES
HindiBasicEnglishProfessional

Education

Bachelors · Finance
Delhi University · 2009 · Correspondence
AvailabilityAvailable now
Notice period15 days
RateAUD 2,28,000 / yr