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Divya Pillai

Solution Architect | Oracle EBS CX | Field Service · Service Contracts · Solution Architect · Functional
Singapore, SingaporeLeadSGT (UTC+8)Contract to hire · Part time · PermanentWork permit held
Open to working in Singapore
Solution Architect with 25 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across professional services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
25
years in Oracle
—
years in total
3
projects
SGD 1,85,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
In 60 days
Notice period
Serving notice
Works
Hybrid
Open to
Contract to hire, Part time, Permanent
Location
Singapore, Singapore · SGT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed
A global auto-components manufacturer
Advisory of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Jun 2019 – Dec 2026 · 91 mo · Singapore · Manufacturing
Solution ArchitectRollout
An international development NGO
Rollout of Oracle EBS CX for an international development NGO, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Feb 2011 – Aug 2018 · 91 mo · Singapore · Non-profit
Solution ArchitectUpgrade
A defence electronics PSU
Upgrade of Oracle EBS CX for a defence electronics PSU, covering Field Service, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Apr 2003 – Nov 2010 · 92 mo · Singapore · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdi
MODULES
EBS Field ServiceLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
TamilBasicMandarinNativeEnglishNativespeak/read

Education

Diploma · Commerce
University of Mumbai · 1996 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateSGD 1,85,000 / yr