Divya Nair

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Functional Consultant · Functional

Manchester, United KingdomConsultantGMT/BSTAdvisory · Contract to hire · PermanentWork permit held

Open to working in Manchester

Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered implementations and rollouts across non-profit clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Functional Consultant
Availability: Available now
Notice period: 15 days
Works: From home
Open to: Advisory, Contract to hire, Permanent
Location: Manchester, United Kingdom · GMT/BST
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisory

A pan-India telecom operator

Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Mar 2025 – Dec 2026 · 22 mo · Manchester · Telecom

Functional ConsultantMigration

An EPC infrastructure company · via Sarvat ERP Solutions

Migration of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Feb 2023 – Jun 2024 · 17 mo · Manchester · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

Fusion CloudE-Business Suite

TECHNICAL STACK

OTBI

MODULES

Customer Data ManagementImplementedLoyaltyImplementedEBS Advanced BenefitsConfiguredIncentive CompensationImplementedB2C ServiceConfigured

PILLARS

CXHCM

RELEASES

26.D26.C26.B

INDUSTRIES

Non-profitTelecom

LANGUAGES

EnglishProfessionalPunjabiNative

Credentials

1Z0-1054Pending review

Education

Diploma · Commerce

Anna University · 2014 · Full-time

AvailabilityAvailable now

Notice period15 days

RateOn request