Divya Khan

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Hyderabad, IndiaConsultantIST (UTC+5:30)Contract to hire · PermanentCitizen

Open to working in Hyderabad

Functional Consultant with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across higher education clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹14 LPA

annual

Seniority: Consultant · Functional Consultant
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Contract to hire, Permanent
Location: Hyderabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRollout

A state power-distribution utility

Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Dec 2026 · 23 mo · Hyderabad · Energy & Utilities

Functional ConsultantRollout

An agri-commodities exporter

Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Aug 2024 · 19 mo · Hyderabad · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Aerospace & DefenceHigher Education

LANGUAGES

HindiProfessionalEnglishNativeTeluguBasicspeak/read

Credentials

1Z0-1054Reference verified

Education

Bachelors · Commerce

Heriot-Watt University Dubai · 2017 · Full-time

AvailabilityAvailable now

Notice period15 days

Rate₹14 LPA