Divya Kapoor

Functional Consultant | Oracle Fusion CX | Live Experience · Intelligent Advisor · Functional Consultant · Functional

Bengaluru, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hireCitizen

Open to working in Bengaluru

Functional Consultant with 5 years of hands-on Oracle Fusion CX experience, specialising in Live Experience, Intelligent Advisor. Delivered implementations and rollouts across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Functional Consultant
Availability: In 30 days
Notice period: 15 days
Works: From home
Open to: Advisory, Contract to hire
Location: Bengaluru, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 2 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRollout

A 400-store retail chain

Rollout of Oracle Fusion CX for a 400-store retail chain, covering Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorLive Experience

May 2025 – Dec 2026 · 20 mo · Bengaluru · Retail & CPG

Functional ConsultantMigration

A state power-distribution utility · via Aurenza Global Services

Migration of Oracle Fusion CX for a state power-distribution utility, covering Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Intelligent AdvisorLive Experience

Feb 2023 – Dec 2024 · 23 mo · Bengaluru · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBI

MODULES

Intelligent AdvisorImplementedLive ExperienceConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Banking & Financial ServicesIT & Technology

LANGUAGES

TamilProfessionalEnglishProfessionalKannadaBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Diploma · Commerce

Jawaharlal Nehru Technological University · 2013 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateOn request