Divya Gupta

Functional Consultant | Oracle Fusion CX | Loyalty · Customer Data Management · Functional Consultant · Functional

Manchester, United KingdomConsultantGMT/BSTContract · Part time · PermanentWork permit held

Open to working in Manchester

Functional Consultant with 7 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered implementations and rollouts across non-profit clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

GBP 1,01,000 / yr

annual

Seniority: Consultant · Functional Consultant
Availability: In 2 weeks
Notice period: Serving notice
Works: Hybrid
Open to: Contract, Part time, Permanent
Location: Manchester, United Kingdom · GMT/BST
Work authorisation: Work permit held

Profile updated 9 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisoryLed

A government transport undertaking

Advisory of Oracle Fusion CX for a government transport undertaking, covering Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

Jun 2025 – Jul 2026 · 14 mo · Manchester · Public Sector

Functional ConsultantRollout

A broadcast and streaming network

Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

Feb 2023 – Dec 2024 · 23 mo · Manchester · Media & Entertainment

Functional ConsultantUpgrade

A Gulf-based retail bank

Upgrade of Oracle Fusion CX for a Gulf-based retail bank, covering Loyalty, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

Customer Data ManagementLoyalty

Apr 2021 – Oct 2022 · 19 mo · Manchester · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcel

MODULES

Customer Data ManagementLedLoyaltyImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Non-profitTelecom

LANGUAGES

EnglishNativePunjabiNative

Credentials

1Z0-1054Pending review

Education

Diploma · Human Resources

Christ University · 2013 · Part-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateGBP 1,01,000 / yr