Project ManagerRolloutLed
A hotel and resorts group
Rollout of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, Partner Relationship Management, B2C Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementIncentive CompensationB2C Service