Divya Gandhi

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional

Milan, ItalyAssociateCET (UTC+1)AdvisoryWork permit held

Open to working in Milan · Hyderabad · Remote · will relocate

Business Analyst with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across energy & utilities clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.

years in Oracle

—

years in total

projects

EUR 60,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: Not looking
Notice period: 60 days
Works: Onsite
Open to: Advisory
Location: Milan, Italy · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 11 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystUpgrade

An agri-commodities exporter

Upgrade of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2026 – Sep 2026 · 9 mo · Milan · Agriculture & Food

Business AnalystMigration

A Gulf-based retail bank · via Sarvat ERP Solutions

Migration of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Feb 2025 – Jul 2025 · 6 mo · Milan · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

Excel

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

Construction & EngineeringEnergy & Utilities

LANGUAGES

ItalianBasicEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Bachelors · Business Administration

Manipal Academy of Higher Education · 2022 · Full-time

AvailabilityNot looking

Notice period60 days

RateEUR 60,000 / yr