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Divya Chen

Project Manager | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Project Manager · Functional
Bengaluru, IndiaSeniorIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Bengaluru
Project Manager with 8 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across automotive clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
8
years in Oracle
—
years in total
3
projects
₹21 LPA
annual
Seniority
Senior · Project Manager
Availability
Not looking
Notice period
60 days
Works
Hybrid
Open to
Advisory, Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerRolloutLed
A state power-distribution utility
Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2025 – Oct 2026 · 21 mo · Bengaluru · Energy & Utilities
Project ManagerRollout
An agri-commodities exporter
Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2023 – Jun 2024 · 17 mo · Bengaluru · Agriculture & Food
Project ManagerRollout
A third-party logistics provider
Rollout of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2021 – Sep 2022 · 20 mo · Bengaluru · Logistics

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdi
MODULES
EBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
TamilProfessionalEnglishNativeKannadaBasicspeak/read

Education

Bachelors · Accounting
Visvesvaraya Technological University · 2015 · Part-time
AvailabilityNot looking
Notice period60 days
Rate₹21 LPA